Grounded in your content
Give chat a clear source: the pages you publish. Relevant indexed pages supply the context for an answer.
AI chat
Give every visitor a place to ask.
Answer visitor questions from your published website, with links to the source. Help people find the next page, ask a follow-up, or reach your team.
A question. An answer. A source to check.
Visitors can ask in their own words. Chat retrieves relevant pages and can reference the content behind its answer.
Interactive previewSample replies from our docs
Explore the sample conversation, or ask our live chat a question .
Answers connected to your website.
A conversation that continues
Visitors can ask follow-up questions instead of starting over. Forms can open the same chat experience with their submitted inquiry.
Designed to belong
Match the launcher, panel, and message styles to your website. Keep the experience familiar on desktop and mobile.
From published content to a useful conversation.
- 01
Publish useful answers
Start with accurate information about your services, products, and common questions.
- 02
Let visitors ask
Chat retrieves relevant pages and helps people understand the content in their own words.
- 03
Learn from conversations
Review your site’s conversations to find repeated questions and missing information.
Getting started with AI chat.
Find the setup and publishing details that matter for your website.
Ask our teamCan I use AI chat on my existing website?
Yes. Hosted Answer Cloud sites receive the integration when published. Websites hosted elsewhere can use the external embed with the intended organization and site settings.
What content does the chat use?
Chat retrieves relevant indexed pages from the selected website. Clear, current published content is the starting point for useful answers. References help visitors inspect the source.
Is AI chat included in Free?
Free includes answers from your first 10 published pages. Pro supports chat embeddings beyond that allowance. See pricing for current usage terms.
Ask our website a question.
Try the same chat experience your visitors can use.